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What is the GOTS certificate, and why is it important?

The Global Organic Textile Standard (GOTS) is a certification that sets the worldwide standards for organic cotton products. This certification ensures environmentally friendly and socially responsible production processes.

How is the cotton used in your products grown organically and sustainably?

We use GOTS-certified organic cotton, grown through ecological farming methods that limit the use of chemical fertilizers and harmful pesticides.

What are the advantages of the GOTS certificate?

The GOTS certificate guarantees advantages such as the organic nature of our products, absence of chemical substances, and assurance of fair working conditions.

How should I care for your products?

Please follow the washing guidelines specified on the care label of the product. Typically, this involves using cold water and adhering to special washing conditions to ensure the longevity of the product.

How does the ordering process work?

Add the product to your cart, fill in the necessary information, complete the payment, and your order will be confirmed. Once confirmed, your order will be shipped and a tracking number will be provided.

What is your return policy?

Detailed information about our return policy can be found on our Return Policy page.

What are the shipping costs and delivery times?

Shipping costs and delivery times may vary depending on your location and the chosen shipping option. For detailed information, please visit our Shipping and Delivery page.

How can I receive information about discounts and promotions?

Stay informed about new discounts and promotions by subscribing to our newsletter or following our social media accounts.

Is the packaging of your products environmentally friendly?

Yes, the packaging of our products is eco-friendly and made from recyclable materials.

How can I contact customer service?

For any questions or concerns, please reach out to our customer service through the contact information on our Contact Us page or Live Chat. We're here to assist you at the earliest opportunity.